Delivery Information

Shipping and Packaging

UK Second Class Signed For – Delivery aimed in 2 to 3 working days from dispatch – £3.99

UK First Class Signed For – Delivery aimed in 1 to 2 working days from dispatch – £4.50

Europe Tracked and Signed – Delivery aimed in 3 to 5 working days from dispatch – £9.70

Rest of World – Delivery aimed in 5 to 7 working days from dispatch – £10.99

Additional information

We aim to dispatch your order on the same or next working day as when the order was placed, however during busier times this may be longer so please allow at least 3 working days.
Please ensure you provide us with your full and correct address as we cannot be held responsible for orders being sent to an incorrect address.
Orders cannot be cancelled once in processing. For any queries, please email us as soon as possible at customerservice@shopdakota.co.uk. However, you may return the item once you’ve received it.

UK Delivery

We currently offer two UK postage options: First and Second Class Signed For – this is for the security of your valuable jewellery order. UK postage and packaging currently costs £3.99 for Second Class and £4.50 for First Class. Once Shop Dakota has dispatched your order, Royal Mail aim to deliver your package within 2- 3 working days for Second Class and 1 to 2 working days for First Class, although occasionally this can be longer. At present we do not offer a tracked method of postage.

International Shipping

Postage and packaging within Europe currently costs £9.70. For the rest of the world postage and packaging currently costs £10.99. The service we use for international delivery is tracked/signed for wherever available – this is for the security of your valuable jewellery order. Once Shop Dakota has dispatched your order, Royal Mail aim to deliver European orders within 3 – 5 working days and rest of world orders, 5- 7 working days – however at busier times this may be slightly longer. Please be aware that if there happen to be customs or import duties, they are charged once the parcel reaches its destination country. The charges must be paid by the recipient of the parcel, and we have no control over these charges. Customs policies and import duties vary widely from country to country.